800-351-6263

FAQs

What are I.C.O.E. Bracelets Made from?

Each I.C.O.E. Safety Bracelet is made from two layers of 100% silicone.  The bracelets are glued together and should not separate at the seam.  They are hypoallergenic and latex-free.

Warning!

Because I.C.O.E. Safety Bracelets and ID Bracelets are made from 100% silicone, they get slippery when wet.  For this reason, DO NOT LET CHILDREN CHEW OR SUCK ON THEM when they are not on their wrists as they could pose a choking hazard.

Care for Your Bracelet

When you first receive your bracelet, we recommend washing it with soap and water.  That’s also exactly how to care for your bracelet.  Simply wash it with soap and water to remove any dirt or body oils.  You never have to take it off if you don’t want too since its waterproof, hypoallergenic and latex free.

Easiest Way to Put Bracelets On and Take them Off

The easiest way to put an I.C.O.E. Bracelet on without stretching the engraving is to put two fingers inside the bracelet and use a circular motion as you push the bracelet up to the wrist.  The easiest way to remove the bracelet is while washing your hands, simply reach up and slide it off.  Silicone becomes slippery when wet.  Yanking the bracelet off only stretches the engraving and could damage the bracelet.

How to Order

We make ordering a custom bracelet easy!  There are 3 things you must do: Select Color, Select Size and Enter 1or 2 emergency contact numbers or check the box if you do not want to include any.  You then order your design for child or personal safety ID bracelets.  If you order an allergy or medical ID be sure to indicate your conditions or use the special instructions box.

How to Select your Size – Using a tape measure, measure your wrist and add ½” then select the closest size.  You don’t want the bracelet too tight since it has to stretch to go over your hand.  I.C.O.E. Bracelets are approximately ½” wide and come in 3 sizes.  Inside dimensions are:

Small/Toddler    5.9” (150 mm)
Medium/Youth   7.1” (180 mm)
Large/Adult         7.9” (202mm)

Select the Color – 12 colors to choose from:  Black, Red, Pink, Purple, Yellow, Green, Forest Green, Orange/Peach, Sky Blue, Royal Blue, Leather Brown and Gray.  You can scroll over a color and the picture will change to show that color so you’ll see how the bracelet will look engraved.

Select the Design – The drop down menu shows a variety of designs to engrave onto the bracelet.  We have 50+ designs for the whole family.  Should you only want your emergency contact numbers no design, please check the box stating “No Design Needed”.

Allergy ID Bracelet Info – Select your allergies from the dropdown menu and use the Special Instructions Box to add those not on the list.  We like to use the crossed out symbol for up to 3 allergies on the Small size and 4 allergies on the Medium and Large sizes.  If you have more allergies than that, we suggest using the multi-allergy design that just notes “Allergies:” then lists them all.  We can fit numerous allergies on the bracelet depending on the length of the word.

Medical ID Bracelet Info – Check the box to indicate a prescription or for the medical conditions that need to be engraved on your bracelet.  Use the Special Instructions Box to note prescriptions and medical conditions not listed.

Spelling – Be very careful with your spelling.  We will engrave just as you’ve typed the information.  We reserve the right to arrange the information to best fit on each bracelet.

Emergency Contact Numbers – You can enter 1 or 2 contact numbers or check the box indicating no numbers are needed.  Please confirm your numbers as we will engrave them exactly as entered on the order.  We use a hyphen around the area code and always encourage using an area code.  IF you do not want any emergency contact numbers please check the box.  Otherwise we think it’s an oversight and will contact you delaying your order.

Special Instructions Box – Here’s where you talk to us.  Include any special medical or allergy details in this section.  We will contact you if we have any questions.

Order Phone Number and Email Address – We ask for this information should we need to contact you about your order.  We also need phone numbers to ship internationally.  We retain that information in our database and will not sell it to anyone.

Payment Method – We accept all credit cards through PayPal.  We are a PayPal Verified vendor.  For security purposes, your credit card information remains with PayPal, not on the I.C.O.E. Bracelet server.

Shipping & Handling

Most bracelets are delivered within 2 weeks of order receipt if within the US.  An email notification with a tracking number is sent when the shipping label is printed.  The tracking code becomes active once the package has been received by the post office.  For International customers, the tracking code provides information up to when the package leaves the US and no information is available to us after that.

POSTAGE RATES PER ORDER

  • $4.99 Domestic First Class
  • $5.99 International First Class

Get your order Faster with Rush Service!

Rush Fee $5.00

Due to the outrageous cost of expedited shipping, we do not offer it.  But we do offer a Rush Service that expedites your order production to get your bracelet made and mailed ASAP – usually within a day or two of the order receipt.  Mail delivery is usually 1-3 days, 4 days in some remote areas of the US.  Packages are shipped from Louisville, Kentucky.

If you have a special need, contact us directly and we will do our best to accommodate you – 800-351-6263.